CUSTOMER REVIEWS

  • A. & R. Tucker

    Fibreglass & Concrete Swimming Pools
    We had initially assumed installing a swimming pool would be a messy headache. Thanks for proving us wrong. Thanks to Michael and Theresa especially, for holding our hand through the entire project.

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  • B. & F. Kidney

    Pergolas & Verandahs
    We are extremely impressed with the finished product. The whole procedure from measurer’s quote, plans drawn up and the excellent carpentry work, plus the after completion service has been greatly appreciated. Again, our thanks to all.

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  • Bianca

    Timber Decking
    My build looks just like I imagined. I am very …  happy. The whole process has been without any trouble. I wanted to pass on that the carpenters were especially good even with having the run up and down my stairs and deal with the heat. Their work is amazing. David, the project manager was so friendly and helpful and the painters gave me excellent advice and have done an exceptional job. I’m sure there are plenty of people in the back ground doing their bit too so everything just happens.  I would recommend AOL to anyone and would happily use AOL again.

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  • D Horne

    Artificial Grass
    Knowing exactly the type of synthetic grass that we wanted, I searched the market and AOL was the only company with an acceptable product. Having received excellent service from AOL in the past there was no hesitation. AOL will get our business every time. Congratulations to you all on representing a most trustworthy and efficient company.

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  • Dave and Shirley

    Carports
    We would like to say we had great service for our new carport from the quoting process, having the drawings done and submitted to the council to the fantastic job that Daniel did building our carport to match the exciting old carport. Daniel arrived on time and when we got home the carport was finished which we thought would take at least 2 to 3 days to complete. The job site was left clean and tidy no evidence that it was built that day. I would recommend friends and family to Australia Outdoor Living and for the builder to be Daniel. We are very happy customer, thank you Daniel.

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  • I Lomas

    Spas
    Thank you for your letter, I very much appreciated the hard work you put in for me. Also the staff that dealt with my order, they treated me with respect. I did not feel intimidated by them just because I am an oldie. Thank you once more. I will pass on the good word for your business when the chance arrives.

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  • J Clements

    Spas
    I felt I needed to give you some feedback on the great customer service I’ve had in my dealing with your company. From my initial call (with Sarah), to Andy the sales representative, including the Manager Save, it’s obvious that you have a culture of making your customers feel special. A rare occurrence these days!!! You all made a stressful experience relatively easy & even pleasurable! Thank you for all your help. I’ve obviously had a number of sales people in my home over the years and have to say that I’ve never felt more comfortable with anyone as I did with Andy! I could go on but it might just start to sound ‘over the top’!!!. Suffice to say… good job Australian Outdoor Living, keep up the good work, word of mouth is your best form of advertising & I have a big mouth!!!

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  • J Daykin

    Spas
    Prompt customer service and easy to understand explanations about my options made an impression. Following on, the outcome of the project was excellent. Thank you.

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  • J. & C. Havercroft

    Outdoor Blinds
    We have just had a blind installed by your contractor Vince. Due to the irregular shape of the patio and the difficulty of positioning a ladder safely it was a particularly awkward job to perform and we had grave concerns as to getting the fabric taut. I have to say that Vince persevered and the end result is excellent. A very obliging and competent tradesman.

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  • J. & M. Cavallaro

    Fibreglass & Concrete Swimming Pools
    Thank you for all your efforts with our new pool. My children have spent almost every day of their school holidays swimming since the pool was installed! We appreciate the very personal service AOL provided. It really made you stand out from other companies I have been a customer of in the past. We will have no hesitation recommending your team to family and friends.

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  • K. & A. Stephens

    Pergolas & Verandahs
    A few weeks ago we had instant lawn and a pergola installed in our backyard… We are still amazed with the before and after you performed. We have spent more time entertaining out the back during the last few weeks than we had in the past 2 years we have lived in the home.

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  • Kenan

    Artificial Grass
    I would like to say a big THANK YOU to the TEAM at Australian Outdoor Living. From the moment my partner and I visited their show room and to have someone come out and quote us on Artificial grass they were very professional. Everything was explained about the product and how the job would be done. I also like the fact they have there own workers come out and do the job and not contractors. The installer was very professional, cleaned up after himself. Was very thorough with his work. I’m really impressed and also impressed they could fit me in sooner before i had to go away on business.  Thank you guys now i can enjoy my lawn in the sun

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  • P & S Lee

    Artificial Grass
    To the wonderful team at Australian Outdoor Living,  We have lived with our artificial lawn for over a month now and wish we would have done it sooner. The area looks fabulous and walking on it bare foot (with no prickles) is amazing!  We don’t do this often, but when we receive excellent service, we like to let the company know how much we appreciate it.  Thank you and keep on doing what you’re doing – it works!

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  • P. & D. Lehn

    Outdoor Blinds
    Just writing to let you know how pleased we are with our cafe blinds on our al fresco area. We were very happy from beginning to end, particularly with Richard who did the check measure and installation of the blinds, he was meticulous and gave us some helpful hints on completion. The blinds look attractive from outside and are quite transparent which is the look we were after. We have no hesitation in recommending Australian Outdoor Living to others.

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  • P. & M. Little

    Fibreglass & Concrete Swimming Pools
    We were very hesitant to undertake such a big project & were worried about cost blow outs & problems, but to your team’s credit this was a smooth, hiccup free process. The contact with AOL team was always great. From the first meeting with Michael to being informed throughout the pools installation by Julie, Peter who cleared the site & dug the pool hole & Russell’s pool installation team including coping & solar heating .Our final inspection & clean was also professionally done by Angus .Our pool was installed on time & as Michael explained it would go, his advice on where to place the pool was spot on. The site was cleaned up very well after all jobs had been completed. We can only thank all of the crews involved in giving us a great pool to spend these hot days in. Getting up Christmas day & having our son jump into his new pool makes this project worth every bit. Thank you Australian Outdoor Living

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  • Randall

    Carports

    I’ve recently purchased and had installed a carport from Australian Outdoor Living and can highly recommend this company. The process was professional and efficient without the “used car salesman” approach of some of the competitors I received quotes from. The quote was significantly less expensive and the installation was efficiently done within time frames. The installer was of the “measure twice cut once” school. This has resulted in a very solidly constructed carport. If you are considering a carport I would recommend seeking a quote from Australian Outdoor Living.

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  • Renata

    Outdoor Blinds
    My husband & myself were very impressed with the speed-efficiency-professionalism that Australian Outdoor Living provided us with. Our outdoor Shade Blinds look very lovely, keep admiring it each time we go to our Pergola & Patio areas. We would certainly recommend them to any of our family-friends-neighbours who want to know more about our well-done up Pergola-Patio areas. Thank you very much to the sales representative-office staff-warehouse workers who did a good job of carefully & meticulously making everything to exact precision & last but not the least the tradesmen (who indeed did the hard work of installing the lovely Shade Blinds for us). We are really happy with the work done.

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  • Scott

    Roller Shutters
    The installers, Tim & Dennis, that came out to install our roller shutters were the nicest guys anybody could have around their home. They did a great job and left our house in exactly the same way they found it. All vacuumed and furniture put back into place. The shutters are just great. They make a real difference to our home and we would recommend your company to anyone. Your company is one of the best we have ever dealt with. Thank you very much to all your helpful staff.

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