Artificial Lawn FAQs, Answered by the Experts

artificial lawn steps

Choosing to install artificial lawn is a big decision, and at Australian Outdoor Living, we’re familiar with all the questions you might have. We’ve made note of your top FAQs and supplied answers so you can be a little more informed when making your all-important landscaping choices.

Where can artificial lawn be installed?

Virtually anywhere! All you need is a surface with a porous base for water drainage or a cleaned cement or paved area. Here are just a few ideas you can explore further:

Can I install artificial lawn myself?

A handyman can certainly save some money by carrying out basic prep work, but we definitely recommend a professional installation to get the perfected results you were hoping for.

Does it stand up to the test of rough child’s play?

Definitely! In fact, our artificial turf has an advantage over real lawn in that rubber infill acts as padding. Plus you won’t have to contend with the kids trudging muddy or sandy footprints into the house. Plus if rough play does disturb the infill, it can be easily restored by brushing the lawn with a stiff bristle yard broom.

Is artificial lawn pet-friendly?

Our complete range of artificial lawn is robust. It looks and feels like real grass so it’s soft for your pets to lay on and play on. The lawn is extremely resilient and will not be affected or fade from harsh urine acid. Just hose off the urine and pick up after your pets as you normally would.

If you want to know even more, read our comprehensive post on artificial lawn for your pets.

How is artificial lawn maintained?

Our range of artificial lawn requires little to no maintenance, but you can keep it looking top notch by raking it using a lightweight plastic ‘fan style’ rake, a strong bristled broom or even an electric blower to remove leaves or debris in your lawn.

A quick squirt with a garden hose or watering will help keep the lawn bristles looking clean and new.

As with all out products, our friendly consultants will provide you with proper instructions and training on how to best maintain your lawn. You can also download our free tips and maintenance guide for artificial lawn.

What kind of warranty does Australian Outdoor Living offer?

  • 12 MONTH labour*
  • 5 YEARS on playground
  • 7 YEARS on Pool Side & Outback
  • 10 YEARS on Eden, Oasis & PGA

All repairs during the warranty period must be carried out by a qualified AOL representative. Any tampering with the product could result in your warranty becoming void.

*Australian Outdoor Living guarantees do not preclude any obligations to respective state building legislation or statutory warranty.

Who will I be dealing with at Australian Outdoor Living?

You will mostly deal with the Australian Outdoor Living Production Manager for artificial lawn. They will be familiar with you and the details of your job and are only a call away should you have any questions.  The Production Manager will be in contact with you to arrange a convenient time for a ‘check measure’, where the installers will come out and double check the measurements taken down by the consultant. We will then call to set an installation date that works for you. Our Production Manager will work around you as best as possible to ensure the installation process is a breeze.

Who are your installers and Production Managers?

At Australian Outdoor Living, we take pride in our staff. We ensure we have the best for the job and that’s no different with our installers.

Our installers are experienced and fully qualified complete with public liability insurance to give you peace of mind. They are certainly good quality and we often receive fantastic feedback from our customers explaining their satisfaction with the boys’ work efforts, diligence and admirable workmanship.

What sets Australian Outdoor Living’s installers aside from the typical ‘tradesperson’ is that our installers are 100% committed to Australian Outdoor Living. This helps us to help you. We know where they are and when they’ll be there and can guarantee installation times as they are a part of the AOL team and work with us not for us.

How much is artificial lawn?

Our artificial lawn is hard to price up over the phone or on the spot. Guesstimates are just that – guesses – and so can be misleading. The best, and most accurate way for us to quote, is for us to visit on site and measure up your chosen area.

There are many different factors which affect the end figure – the type of lawn you choose, whether the job is to be supply only or installed by us, whether or not you would like to organise your own ‘skip’ etc.

It is for this reason, we offer a FREE measure and quote. It may cost you a cup of coffee and an hour or so of your time! We will send one of our friendly staff to pop around to your place and help you achieve the result you’re after. They will also bring samples of the product and other components used for you to touch and feel.

Have another question?

If you’re question isn’t included here, don’t worry. We’ve got plenty of artificial turf resources to inform your decision:


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About Alex Kuchel

This is Alex. Alex is the National Brand Manager at Australian Outdoor Living (AOL). By day, she’s a member of AOL’s marketing team. She helps to conjure up ideas on how best to promote Australian Outdoor Living and enjoys working with a pretty awesome team of clever cookies. By night (and weekends), she enjoys the company of her family and friends. She’s a big believer in sun shine and does her best to enjoy it with those she loves most.”

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