AUSTRALIAN OUTDOOR LIVING

FAQ

Do you need more information on any of our products

Have a question about Outdoor Blinds, Pergolas, Artificial Grass or any of our products? Chances are, you can find your answer in this FAQ section.
This FAQ section is a collection of frequently asked questions from our customers and social media interactions, that covers the entire range of products at Australian Outdoor Living.

If you are unable to find an answer that corresponds to your question, feel free to contact us directly by calling 1300131349.

AUSTRALIAN OUTDOOR LIVING IS A LEADING OUTDOOR HOME IMPROVEMENT COMPANY IN AUSTRALIA.

WE ARE PASSIONATE ABOUT LIFE OUTDOORS AND SPECIALISE IN THE INSTALLATION OF OUTDOOR SHADE & PATIO BLINDS, ARTIFICIAL GRASS, POOLS, TIMBER DECKING, ROLLER SHUTTERS, CARPORTS, VERANDAHS AND PERGOLAS.

CONTACT US TODAY TO GET A TASTE OF THE GREAT OUTDOORS – RIGHT IN YOUR OWN HOME.

How much does it cost to install artificial lawn?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget...

Will my artificial lawn get hot in summer?

During summer, there’s a chance the lawn may become hot to the touch if exposed to the sun for extended periods of time....

How long does it take to install artificial lawn?

Installation time can vary depending on a number of factors, but it will usually take between four and six weeks...

How do I keep bark and leaves off my artificial lawn?

A plastic rake is perfect for this annoying job, as it is still really gentle against the lawn...

Can I park my car on my artificial lawn?

Unfortunately, just like natural grass, the blades of artificial lawn will compress under the weight of a vehicle. ...

Is your artificial lawn made in Australia?

We have offered Australian made artificial lawn in the past, however we currently source our product from international suppliers...

Will my artificial lawn attract insects?

Since artificial lawn isn’t a natural product, insects find it to be a very unattractive environment...

How do I prevent weeds from growing through my artificial lawn?

Most weeds are removed during the ‘dig out’ portion of the installation, however it is impossible to totally prevent weeds from emerging through your lawn...

Can I install artificial lawn on the verge or nature strip outside my house?

We have installed artificial lawn on plenty of council verge and nature strips, but we do suggest you reach out to your council and request written approval to do so...

My artificial lawn is beginning to smell like animal urine – what can I do to fix it?

There are plenty of ways to minimise the odours coming out of your artificial lawn. We recommend cleaning up after your dog or cat on a regular basis – using a bucket of water or a garden hose to rinse the lawn is usually your best bet...

Do you offer finance options on your products?

We offer finance options on our entire range of products...

Is there anything I need to do once I’ve ordered my product?

We take care of everything! All you have to do is sit back, relax and wait for your custom-designed Australian Outdoor Living product to be installed...

What kind of warranties and guarantees do you offer?

We believe in offering great service before and after the sale, so we offer warranties and guarantees on products across our entire range...

Why do you prefer that both parties attend the in-home consultation?

Ideally, we do prefer that whoever is involved in the household decisions attend the in-home consultation...

Do you use licensed tradespeople?

All of our tradespeople are licensed contractors. We only work with the very best at Australian Outdoor Living – they’re reliable, professional and experienced...

Can I install my product myself?

Australian Outdoor Living is a full-service company. We pride ourselves on every aspect of our business, including the installation process...

Do you service rural areas?

Unfortunately we can only service areas within a certain distance from our branches...

Do you build balconies or garage doors?

We don’t build balconies or garage doors at this point in time. ...

How long have you been in the industry?

Australian Outdoor Living has been around since 2005....

How much does it cost to install roller shutters?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget...

How long does it take to install roller shutters?

Installation time can vary depending on a number of factors, but it will usually take between four and six weeks...

How thick are your roller shutters?

Our roller shutters 8mm thick. They are considerably thicker than any other roller shutters on the market...

Are your roller shutters fire-resistant?

Our roller shutters are the CSIRO’s preferred option for effectively covering windows in bushfire prone areas....

Do your roller shutters stop burglars?

We can’t guarantee that our roller shutters will completely stop a thief gaining access to your home, but they do act as a deterrent to potential burglars...

How do I clean my roller shutters?

All it takes to clean your roller shutters is some warm soapy water and a cloth. For more tips on how to look after your shutters, take a look at our blog...

How much money can roller shutters save me on gas and electricity?

According to Energy Australia, roller shutters can potentially save you up to $850 a year on gas and electricity...

How much does it cost to install a carport?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget. This ensures you get a product that is unique to you and your home...

How long does it take to install a carport?

Installation time can vary depending on a number of factors, but it will usually take between 10 and 12 weeks...

How big can my carport be?

The normal width of a double carport is usually between 5.4m and 6.0m, while a single carport measures in at around 3.0m wide...

What is the difference between a timber carport and a steel carport?

The main difference between steel and timber carports is the way they look. On top of this, steel is more durable and resistant than timber...

How much does it cost to install outdoor blinds?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget. This ensures you get a product that is unique to you and your home...

How long does it take to install outdoor blinds?

Installation time can vary depending on a number of factors, but it will usually take between four and six weeks...

What if my house doesn’t have an anchor point to secure a set of outdoor blinds?

If you don’t have a post on which to secure your outdoor blinds, we can install an anchor point in the ground...

What is the largest size blind I can order?

Generally, the largest size we can manufacture under warranty is five metres wide with a three metre drop...

Does my warranty cover wind damage?

We don’t include wind damage in our warranties. Our outdoor blinds are designed to withstand reasonably high winds...

Are your outdoor blinds waterproof?

Our blinds are fairly water-resistant; however this will depend on how they are set up, their location and your fabric selection...

Are your outdoor blinds Australian made?

Our outdoor blinds are made and manufactured in South Australia...

How much does it cost to install a timber deck?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget. This ensures you get a product that is unique to you and your home...

How long does it take to install a timber deck?

Installation time can vary depending on a number of factors, but it will usually take between 10 and 12 weeks...

Can you build a timber deck to go with my swimming pool?

We sure can! We custom-design all our projects, so our friendly staff will be able to work with you to design a timber deck to suit your backyard...

What types of timber do you use to build timber decks?

We currently offer four different types of timber: merbau, kapur, pine and jarrah...

Is your timber environmentally sourced?

Yes! We source all our timber in the most environmentally friendly way possible. Our durable hard woods...

How do I clean my timber deck?

There are two ways to clean a timer deck. You can either use soapy water and some good old fashioned...

How long does it take to install a swimming pool?

: Installation time can vary depending on a number of factors, but it will usually take between 12 and 14 weeks. Geographical location will play the biggest part in determining how long your installation will take. Please contact your local branch for more information....

Are you certified member of the Swimming Pool and Spa Association?

We certainly are. We’re proud to be a part of an organisation that holds its members to such a high standard...

What’s the difference between a concrete pool and a fibreglass pool?

Fibreglass pools tend to be more affordable than their concrete equivalents. Aside from that, fibreglass pools come as pre-made shells, whereas concrete pools can be custom-designed...

How much does it cost to install a swimming pool?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget...

Do you offer pool cleaning services?

We certainly do! We offer pool cleaning and maintenance services from $65. Head over to our mobile pool services page for more information...

How much does it cost to install a pergola or verandah?

Every single one of our products is designed based on each customer’s individual needs, lifestyle and budget. This ensures you get a product that is unique to you and your home...

How long does it take to install a pergola or verandah?

Installation time can vary depending on a number of factors, but it will usually take between 10 and 12 weeks...

What is the difference between using timber and steel when building a pergola or verandah?

The main difference between steel and timber pergolas and verandahs is the way they look...

What styles of pergola and verandah do you offer?

We offer five different designs – the Gable, the Gazebo, the Flat, the Retreat and the Open...

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