FAQs

Need more information on one of our products?

Chances are, you can find your answer in this FAQ section. Otherwise, feel free to contact us directly by calling 1300 13 13 49

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Our artificial grass is hard to price up over the phone or on the spot. Guesstimates are just that – guesses – and so it can be misleading.

There are many different factors which affect the end figure – the type of lawn you choose, work required and access to name a few – which is why the best, and most accurate, way for us to quote is for us to visit on site and measure up your chosen area.

It is, for this reason, we offer a FREE design, measure and quote.

We will send one of our friendly staff to pop around to your place and help you achieve the result you’re after.

They will also bring samples of the product and other components used for you to touch and feel.

Learn why more people are turning to artificial grass.

It is impossible to fully prevent all weeds from growing through your artificial lawn.

Whilst most weeds are removed during the ‘dig out’ portion of the installation, there will always be a stray weed that decides to poke its head through your grass.

We recommend spraying the area with weed killer, available from any local hardware store. Alternatively, you can simply pull them out when they appear.

There are plenty of ways to minimise the odours coming out of your artificial grass.

We recommend cleaning up after your dog or cat on a regular basis and regularly rinsing your lawn with a garden hose.

The main problem with this type of smell is that animal urine generally consists of particles that most cleaning products won’t be able to breakdown. Unfortunately, it’s these particles that release the unpleasant odours.

First off, it’s important that any option you go with doesn’t contain harsh or hazardous ingredients. Not only can this damage your artificial lawn, but they can also transfer onto your pet’s paws and cause irritation. Luckily, there are several tried and tested methods of getting unpleasant smells out of artificial lawn.

Find more tips on how to keep your artificial lawn smelling great.

We Offer Finance Options on All of Our Products

We believe that everyone should have the ability to love their life outdoors. Because of this, we offer finance options on our entire range of products. 

Do You Offer Finance Options on Your Products -  Australian Outdoor Living

Our finance offers change from month to month, but you can be assured that our friendly team will do everything they can to find a finance solution that suits you.

 

Nope! We like to make sure that your home improvement process is as smooth as possible.

Australian Custom Made Roller Shutters - Free Measure and Quote in Adelaide, Sydney, Melbourne, Canberra, Brisbane, Perth & Australia Wide - Australian Outdoor Living

That’s why we take care of everything!

All you have to do is sit back, relax and wait for your custom-designed Australian Outdoor Living product to be installed.

We’ll look after all the annoying stuff such as council approval and site preparation.

We’ll even clean up after we’re done, so you can go about enjoying your new AOL product as soon as possible.

Our customers are important to us, which is why we do everything in our power to make sure they’re satisfied.

What kind of warranties and guarantees do you offer?

It’s also why we offer top notch customer service before and after the sale, so we offer warranties and guarantees on products across our entire range.

These can vary depending on the product, so make sure you speak to one of our friendly staff members about it.

Our design consultants will be happy to speak with you about what we can offer.

Ideally, we do prefer that everyone who is involved in the household decisions attend the in-home consultation.

This is so we can accurately customise a home improvement solution to suit your lifestyle, needs and budget.

The last thing we want is to get something wrong due to a miscommunication or a misunderstanding, so it’s certainly important to discuss all the options with everyone involved.

We only work with the very best here at Australian Outdoor Living.

All of our tradespeople are licensed and fully endorsed by us.

We wouldn’t attach our name to any tradespeople we didn’t believe in, so you can be assured they’ll treat your home and project with the utmost respect and care.

 

Do you use licensed tradespeople - Australian Outdoor Living

It doesn’t matter which product they’re installing, we’re confident they’ll conduct themselves professionally and efficiently.

We’ve built a legacy on being the best in the business when it comes to customer service, and we make sure we only work with tradespeople who can uphold that legacy.

 

We do not offer products for self installation.

 

Australian Outdoor Living is a full-service company.

We have always prided ourselves on every aspect of the job – from the initial in-home consultation all the way through to the service we provide after your product has been installed.

Artificial Grass - Artificial Lawns for Sydney, Melbourne, Adelaide, Canberra, Perth.

This includes our installation process, which was designed with efficiency in mind.

Experienced Installers

Our installers also have the benefit of being knowledgeable about the product, meaning they can ensure you will get the very best out of it for years to come. 

We offer the best service money can buy, and we feel that each step of that service is as crucial as the last – this includes installation!

Unfortunately we can only service areas within a certain distance from our branches.

We offer a personalised level of service to our customers, including after-hours consultations and after-sales service.

 

Do You Service Rural Areas - Australian Outdoor Living

The nature of our service requires us to be on hand and available to our customers at all times.

Unfortunately, this means that there are limits when it comes to the geographical location.

We simply would not be able to provide an adequate level of customer service to customers living too great a distance away.

Please contact your local branch to find out if we can visit you in your area.

No. We specialise in other outdoor home improvements. 

Unfortunately we don’t build balconies or garage doors at this point in time.

We do specialise in pergolas, verandahs, patios and carports, so if you’re interested please feel free to get in contact with us.

Do We Build Balconies or Garage Doors? Australian Outdoor Living

We also stock outdoor blinds, artificial lawn, concrete and fibreglass swimming pools, roller shutters and timber decking.

If you’re in the market for any of these products, please don’t hesitate to contact your local office.

Product availability changes depending on your location, so make sure you check what your local branch has to offer.

Australian Outdoor Living has been around since 2005. What started as a small South Australian business specialising in outdoor blinds has since grown into a household name around the nation.

We have branches in seven locations around Australia, but we’re still proud to call ourselves a family business.

We now offer premium quality outdoor blinds, artificial grass, roller shutters, timber decking, pergolas, verandahs, carports and outdoor kitchens

How long have you been in the industry - Australian Outdoor Living

A lot has changed at AOL since 2005, but we still pride ourselves in top quality customer service and a commitment to the highest quality outdoor home improvement products. 

A site visit would be required to provide an accurate quote for roller shutter installation.

When you first contact us, we’ll organise a time that suits you to visit you in your home.

We’ll discuss with you exactly what you’re after, then we’ll measure the area and prepare an accurate quote based on your personal preferences. 

How much does it cost to install roller shutters? - Roller Shutter FAQs by Australian Outdoor Living

We design every project based on each customer’s individual needs, lifestyle and budget. This ensures you get a product that is unique to you and your home.

As a result of this personalised service we are unable to provide an accurate quote without first sitting down with you and discussing exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Unlike some of our competitors, we’re not in the business of giving you a quote and adding hidden costs later on. 

Installation Time for Roller Shutters is Between 4 and 6 Weeks! 

Installation time for roller shutters can vary depending on a number of factors, but it will usually take between 4 and 6 weeks from the initial consultation.

How long does it take to install roller shutters - Australian Outdoor Living

Inclement weather can be a big reason for unexpected delays, but geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

Our roller shutters are the thickest in the market.

Australian Custom Made Roller Shutters - Free Measure and Quote in Adelaide, Sydney, Melbourne, Canberra, Brisbane, Perth & Australia Wide - Australian Outdoor Living

Here at Australian Outdoor Living, we take pride in the quality of our products.

That’s why we’ve gone the extra mile and made sure our roller shutters are the thickest on the market in Australia. 

Our roller shutters are 8mm thick, meaning they’ll successfully insulate your home against the weather outside, as well as keep out light, noise and intruders.

You’ll sleep soundly knowing your roller shutters are from Australian Outdoor Living. 

Our roller shutters are the CSIRO’s preferred option for effectively covering windows in bushfire prone areas.

It’s important to mention that roller shutters are not fireproof.

They will not prevent your home from being damaged in a bushfire, and they should never be used as the last line of defence in a bushfire action plan.

Roller Shutters - Are they fire proof? - Australian Outdoor Living

They will offer your home a level of protection that uncovered windows will not.

Roller Shutters can help but being prepared is more important.

Roller shutters will protect your home in the event of an ember attack, and they will help you to regulate the temperature inside your house in the event of a bushfire. 

We cannot recommend highly enough the importance of being prepared.

Practice your action plan on a regular basis, and sit down with your family and make sure each member is aware of their role.

Roller Shutters Act as an Deterrent to Potential Burglars!

We can’t guarantee that our roller shutters will completely stop a thief gaining access to your home, but they do act as a deterrent to potential burglars.

Do your roller shutters stop burglars - Australian Outdoor Living

Would-be thieves will see your shutters and immediately being to have second thoughts about breaking into your home.

They’ll consider the time it will take to gain access and the amount of noise they might make in doing so.

Because of this, they’ll likely move on to an easier target. 

Despite this, you should not use your roller shutters as the sole security measure in your home.

The best defense against intruders is a combination of security measures.

Roller Shutters need regular cleaning and maintenance! 

Like everything, roller shutters need regular cleaning and maintenance if you want them to stay in perfect working order.

Luckily, cleaning them is almost as easy as using them!

 

How do I clean my roller shutters - Australian Outdoor Living

All it takes to clean your roller shutters is some warm soapy water and a cloth.

Simply wipe away the dust and dirt, paying close attention to the areas between the slats.

Avoid using a side-to-side motion, as it could dislodge the slats from their tracks.

For more tips on how to look after your shutters, take a look at our blog.

According to Energy Australia, roller shutters can potentially save you up to $850 a year on gas and electricity.

How much money can roller shutters save me on gas and electricity? - Roller Shutters FAQ

This figure will change depending on the household, as there are a number of factors that can determine your energy usage. 

Quality of household appliances, number of residents and willingness to take energy saving measures will all contribute to the cost of your utilities bill. 

We are Unable to Provide an Accurate Quote Without First Sitting Down with You and Discussing Exactly What You Want! 

When you first contact us, we’ll organise a time that suits you to visit you in your home.

We’ll discuss with you exactly what you’re after, then we’ll measure the area and prepare an accurate quote for your carport based on your personal preferences.

We design every project based on each customer’s individual needs, lifestyle and budget.

This ensures you get a product that is unique to you and your home.

How much does it cost to install a carport - Australian Outdoor Living

As a result of this personalised service we are unable to provide an accurate quote without first sitting down with you and discussing exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Unlike some of our competitors, we’re not in the business of giving you a quote and adding hidden costs later on. 

Installation Time for a Carport is Usually Between 10 and 12 Weeks!

Installation time for a carport can vary depending on a number of factors, but it will usually take between 10 and 12 weeks from the initial consultation for your project to be finished.

How long does it take to install a carport - Australian Outdoor Living

Inclement weather can be a big reason for unexpected delays, but geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

There is no limit on how big your Carport can be. 

Australian Outdoor Living’s range of carports can be custom-designed according to your specifications. This means that there really is no limit on how big your carport can be.

How big can my carport be - Australian Outdoor Living

The normal width of a double carport is usually between 5.4m and 6.0m, while a single carport measures in at around 3.0m wide.

The depth is usually between 5.4m and 6.0m as well. We can easily accommodate any vehicle though, so if you’re after something bigger, our design consultants will be happy to help you out.

The main difference between steel and timber carports is the way they look.

Timber has a much more traditional look and feel, while steel is often more modern and contributes to a more contemporary aesthetic.

Carports - Australian Outdoor Living

On top of this, steel is more durable and weather-resistant than timber, but a lot of people prefer the traditional look and feel of a timber carport.

Carport Installation - Need to install a carport? Get a free measure and quote for a carport in Adelaide, Sydney, Melbourne, Brisbane, Perth. We install almost anywhere in Australia.

You can find out more about the difference between timber and steel structures here.

Australian Outdoor Living can only offer steel carports in selected states – please check with your local branch to find out if we can offer steel in your location.

When you first contact us, we’ll organise a time that suits you to visit you in your home.

We’ll discuss with you exactly what you’re after, then we’ll measure the area and prepare an accurate quote based on your personal preferences. 

We design every project based on each customer’s individual needs, lifestyle and budget.

This ensures you get the perfect set of outdoor blinds that is unique to you and your home.

As a result of this personalised service we are unable to provide an accurate quote without first sitting down with you and discussing exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Unlike some of our competitors, we’re not in the business of giving you a quote and adding hidden costs later on. 

Installation Time for Outdoor Blinds is Usually Between 4 and 6 Weeks!

Installation time for outdoor blinds can vary depending on a number of factors, but it will usually take between 4 and 6 weeks from the initial consultation for your project to be finished.

Inclement weather can be a big reason for unexpected delays, but geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

Occasionally outdoor areas aren’t built to accommodate installations such as outdoor blinds.

Your home might not have anywhere for us to secure a set of blinds, but that doesn’t mean you’re out of luck!

If you don’t have a post on which to secure your outdoor blinds, we can easily install an anchor point in the ground.

We would also attach a clip to the bottom of the blind, which would then clip onto this anchor.

The clip lifts as you wind the blind tighter, meaning you can still maintain a taut blind.

The anchor will also lie flat when not in use, eliminating the possibility of any nasty trips!

Since our outdoor blinds are custom-designed to suit your outdoor space, we can usually make them any size, within reason.

As a general rule, the largest size we can manufacture under warranty is five metres wide with a three metre drop.

Upon inspecting your area, our design consultants will be able to let you know if a larger size is possible.

We don’t include wind damage in our warranties.

Our outdoor blinds are designed to withstand reasonably high winds, but any damage resulting from the blinds being left down during periods of high winds is the responsibility of the user, and not Australian Outdoor Living.

We recommend you keep your blinds wound up if there is any chance you might experience high wind in your area.

Outdoor blinds are usually not 100 per cent water proof.

However depending on the material and the quality and weave of the fabric, outdoor blinds can be quite water-resistant.

For external weather protection, one does not usually require outdoor blinds to be totally water resistant.

Most blinds will stop a large majority of rain in its tracks, ensuring you won’t have to worry about the wet weather spoiling your plans. 

Which Outdoor Blinds Are More Water Resistant?

Our clear and tinted Bella Crystal and Bella Bronze material options are less waterproof than our Bella Vista and Bella Opaque shade material, simply because they must be installed with the Classic operation system.

The SmartTrack operation systems – utilise guided tracks to hold the blind in position.

This means there will be smaller gaps, and less chance of rain coming in. 

Our sister company, Universal Blind Assembly (UBA), manufactures all of our outdoor blinds in their factory in Regency Park.

We are a proud Australian company and we firmly believe that our South Australian factory is capable of manufacturing the best outdoor blinds on the market.  

We’re 100 per cent committed to making our outdoor blinds in South Australia. 

We are Unable to Provide an Accurate Quote Without First Sitting Down with You and Discussing Exactly What You Want!

When you first contact us, we’ll organise a time that suits you to visit you in your home.

We’ll discuss with you exactly what you’re after, then we’ll measure the area and prepare an accurate quote for your timber deck based on your personal preferences.

We design every project based on each customer’s individual needs, lifestyle and budget.

This ensures you get a product that is unique to you and your home.

How much does it cost to install a timber deck - Australian Outdoor Living

As a result of this personalised service we are unable to provide an accurate quote without first sitting down with you and discussing exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Unlike some of our competitors, we’re not in the business of giving you a quote and adding hidden costs later on. 

Installation Time for a Timber Deck can Vary Depending on a Number of Factors.

Installation time for a timber deck can vary depending on a number of factors.

If your deck is less than 500mm off the ground, we don’t need to obtain council approval and it will likely be finished about three to four weeks after the initial consultation.

Should your deck be taller than 500mm, we will require council approval.

In this case you will likely have to wait eight to 10 weeks from the initial consultation.

How long does it take to install a timber deck - Australian Outdoor Living

Inclement weather can be a big reason for unexpected delays, but geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

We sure can! Ask for Timber Deck with your new pool.

We custom-design all our projects, so our friendly staff will be able to work with you to design a timber deck to suit your backyard.

Timber Decking is perfect to go along with any pool designs - Australian Outdoor Living

Timber decking and swimming pools perfectly complement one another, so we’ve come to expect our customers requesting both in the same install.

All you have to do is tell one of our staff members that you’re interested in another product, and we’ll do the rest!

Artificial lawn also looks great alongside either a timber deck or a concrete or fibreglass swimming pool.

The timber decking we can offer does vary, as it depends on the current market price.

What types of timber do you use to build timber decks? Timber Decking FAQ

We currently offer five different types of timber: merbau, kapur, ACQ clear pine, forest red and spotted gum.

We also offer a unique wood and plastic composite called ModWood, which is even more environmentally friendly.

Our experienced design consultants will be happy to recommend the perfect timber to suit your home, lifestyle and needs. 

You can also head over to our blog to learn about the benefits of each, as well as find out which one might be best for your home.

Absolutely! Here at Australian Outdoor Living, we’re proud of our efforts to protect the environment.

We make sure we source all our timber in the most environmentally friendly way possible.

Timber Decking - Sourced Environmentally Friendly

Our durable hard woods are sourced from managed forests, while our pine is grown in a plantation.

You also have the option to use recycled timber.

Keeping your timber deck clean is an important job. 

Keeping your timber deck clean and well-maintained can be an annoying job, but it’s certainly an important one. If you don’t stay on top of it, there’s a chance your deck will begin to deteriorate.

How do I clean my timber deck - Australian Outdoor Living

There are two ways to clean a timber deck.You can either use soapy water and some good old fashioned elbow grease, or you can purchase a power washer. 

For detailed instructions on how to clean and maintain your timber deck, check out our blog.

We are Unable to Provide an Accurate Quote Without First Sitting Down with You and Discussing Exactly What You Want! 

When you first contact us, we’ll organise a time that suits you to visit you in your home.

We’ll discuss with you exactly what you’re after, then we’ll measure the area and prepare an accurate quote for your pergola or verandah based on your personal preferences.

We design every project based on each customer’s individual needs, lifestyle and budget.

This ensures you get a product that is unique to you and your home.

How much does it cost to install a pergola or verandah - Australian Outdoor Living

As a result of this personalised service we are unable to provide an accurate quote without first sitting down with you and discussing exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Unlike some of our competitors, we’re not in the business of giving you a quote and adding hidden costs later on. 

Installation Time for a Pergola, Patio or Verandah is Usually Between 10 and 12 Weeks!

Installation time for a pergola, patio or verandah can vary depending on a number of factors, but it will usually take between 10 and 12 weeks from the initial consultation for your project to be finished.

 

How long does it take to install a pergola or verandah - Australian Outdoor Living

Inclement weather can be a big reason for unexpected delays, but geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

The main difference between steel and timber pergolas and verandahs is the way they look.

What is the difference between using timber and steel when building a pergola or verandah? FAQ by Australian Outdoor Living

Timber has a much more traditional look and feel, while steel is often more modern and contributes to a more contemporary aesthetic.

Australian Outdoor Living - Pergola, Verandah and Patio

On top of this, steel is more durable and weather-resistant than timber, but a lot of people prefer the traditional look and feel of a timber pergola or verandah.

You can find out more about the difference between timber and steel structures here.

Australian Outdoor Living can only offer steel pergolas and verandahs in selected states – please check with your local branch to find out if we can offer steel in your location.

When it comes to pergolas and verandahs, Australian Outdoor Living has you covered.

We can match a design to any style of home, making it look like it was part of the original design.

Pergola, Verandah & Patio - Looking pergola, verandah or patio installation? Get a free measure and quote in Adelaide, Sydney, Melbourne, Brisbane, Perth. We install Australian Wide.

To do this, we offer five different designs – the Gable, the Gazebo, the Flat, the Retreat and the Open.

Any one of these has the potential to provide your property with an outdoor entertaining space that is inviting and comfortable – to both yourself and to your guests.

Quick tips for cleaning Plastic Outdoor Blinds?

Taking steps to clean and maintain your Plastic Outdoor Blinds will help you prolong the life of your outdoor blinds, save money in the long run and keep them looking their best.

For cafe style plastic blinds the first tip is to regularly wash them with a sponge or a chamois with warm soapy water. Allowing a buildup of dust and dirt on your plastic blinds can cause them to become scratched during the rolling up process.

Avoid using anything abrasive to wipe your outdoor blinds as this could also result in scratching. On top of this ensure that your Plastic Outdoor Blinds are free of creases during the rolling up process. The best time to do this is when the blinds are warm.

Like all plastic, café style blinds are affected by changes in temperature. They can potentially expand and contract according to the heat of the day and can become stiff if exposed to cooler temperatures. If this occurs it’s important to be careful when operating your blinds, don’t try and force the mechanism to work – be gentle.

To answer this question… the best way to clean Plastic Outdoor Blinds is using a sponge or chamois and warm soapy water.

Cleaning you Outdoor Blinds regularly will avoid the build up of dust or dirt.

For more information on Outdoor Blinds in general contact Australian Outdoor Living today.

Outdoor Roller Blinds work as an exterior blind that are generally used on outdoor spaces such as Pergolas, Verandahs and Patios. Many home owners consider installing Outdoor Blinds to enhance and extend their outdoor living space.

Outdoor Blinds are generally made from either a clear or tinted PVC or weaved shade materiel. Good quality Outdoor Blinds work by offering users protection from weather conditions like wind and rain or block out sun and harsh UV rays.

Outdoor Blinds are also known to block out dust, debris and insects. Outdoor Blinds can be used to give users privacy from the outside and block out the view into their outdoor area. Outdoor Blinds can transform an outdoor area by being rolled up or left down or left at a certain height. Some Outdoor Blinds use pulleys to operate and zips and straps to be kept in place.

Good quality Outdoor Blinds are generally operated using manual and automatic operating systems some of which use track guides to ensure a quality fit. Australian Outdoor Living’s range of Outdoor Blinds come in either the simple Classic gear tensioned system, the manually operated Neo track blind or the premium Motion motorized track blind.

To answer this question… Outdoor Blinds act as a barrier for your outdoor space turning it into an extra room for your house. They are used to block out wind and rain and can give users shade protection against the harsh sun and UV rays.

Outdoor Blinds are also known to stop dust, debris and insects from coming in. Outdoor Blinds can be operated using pulleys, straps or zips or gear tensioned, manual and automatic operating systems.

For more information contact Australian Outdoor Living today and we will send out one of our friendly consultants.

How do I operate or roll up Outdoor Blinds?

Outdoor Blinds can be rolled up using a number of different mechanisms. Some Outdoor Blinds on the market use manual pulley or cord systems, gear tensioned systems, manual articulated rod systems, retractable systems or automatic motorized operating systems.

Some Outdoor Blinds can require the user to roll the blind up themselves and use straps to keep them rolled up and in place. A number of Outdoor Blinds also use a track guided system designed to ensure a quality fit.

Outdoor Blinds from Australian Outdoor Living operate using either a gear tensioned system, a manually operated track blind or an automatic motorized track blind. The popular Classic gear tensioned system is a simple design that has stood the test of time.

To answer the question… yes dogs do like artificial grass!

Like with us, Artificial Grass has several characteristics that benefit dogs.

Here are just a few benefits that good quality Artificial Lawns have for your dog. Artificial Grass is soft and plush meaning your dogs can roll and lounge around on it without getting scratched or scorched like they would on hard surfaces like concrete. Artificial Grass can also be deterrent to ticks and fleas.

These bugs simply aren’t attracted to Artificial Grass like they are natural grass therefore giving you and your dog one less thing to worry about. It also doesn’t contain any spikes or prickles making it more comfortable for your dog to play around on. Quality Artificial grass is specially designed to drain liquid through it.

The drainage qualities of Artificial Grass also means that when your dog goes to the toilet on the grass you can easily pick it up and hose off your lawn allowing the water to then drain away. Find more about Why your dog will love synthetic grass.

Whilst our cabinets and drawers have a fixed height and depth, there are a selection of cabinet widths available to create a streamlined wall to wall installation that best fits your outdoor area.

We are only able to provide a complete Outdoor Kitchen package and are therefore unable to supply the kitchen cabinets on their own. 

The cooktop used in our Outdoor Kitchens is only 1 of 2 in Australia that is certified to be installed inside cabinetry.

We are unable to safely install other supplied cooktops and BBQs, due to ventilation requirements. 

We are unable to supply the cooktop on its own, as our cabinets are specially made to comply with ventilation requirements needed for the cooktop to sit inside the cabinetry.

While we provide a full warranty and service function for our Outdoor Kitchens, we don’t provide a general repair service for outdoor kitchens or cooktops that are not from Australian Outdoor Living.

When you first contact us, we’ll organise a suitable time for one of our professional design consultants to visit you in your home.

We’ll discuss exactly what you’re after, then we’ll measure the area and prepare an accurate quote based on your personal preferences.

At Australian Outdoor Living we understand that your area and desires are unique, and for that reason we custom design your project based on your individual needs, lifestyle and budget.

As a result of this personalised service, we are unable to provide an accurate quote without first sitting down with you to discuss exactly what it is you want.

We do this to ensure complete honesty and transparency throughout the whole process.

Installation time for outdoor kitchens is usually between 4-6 weeks. Installation time for outdoor kitchens can vary depending on several factors but will usually take between 4 -6 weeks from the initial consultation for your project to be finished. Geographical location will play the biggest part in determining how long your installation will take.

Please contact your local branch for more information.

We don’t recommend cleaning your kitchen with bleach, harsh chemicals or abrasives.

As you heat up the mild steel hotplate it will change colour, darkening directly over the burners first as this is where it gets the hottest. This colouring process will eventually spread over most of your hotplate.

The fat trap is found under the hotplate at the front of the cooktop. You will notice a hole in the plate at the front; use your lifting hook, lift the plate up from this hole and then simply slide the container out from its brace.

Wipe over the hotplate with a clean damp cloth once the heat has subsided. If there is any excess build-up of fat and grease, this can simply be scraped into the fat catcher for easy disposal. Alternatively, you can remove the hotplate entirely from the brace and pressure wash it.

We recommend using warm soapy water and a microfibre cloth. Washing up liquid will remove grease and dirt built up. We don’t recommend cleaning your kitchen with bleach, harsh chemicals or abrasives.

We recommend protecting the surface of your benchtop from intense heat.

Before using your hotplate, ensure you wash it with hot soapy water to remove the protective layer of lanolin oil. You will know the oil has been removed once the water runs clear. Once this is done you can season your hotplate ready for its first use. 

The Mild Steel Hotplate quickly and evenly distributes heat, and is highly reactive to changes in temperature, providing the user with more control over their cooking. The even heat distribution means the entire cooking surface can be utilised, providing consistent results during every cook.

Clean up after cooking is simple thanks to the Hotplate, allowing the user to easily scrape any remaining fat and grease into the fat trap for disposal. For a deep clean, the hotplate can easily be removed entirely from the brace and replaced once cleaning is completed.

When compared to the heating inefficiency and cleaning difficulty of grill plates, the mild steel hotplate stands out as the ideal choice.

Trying to decide which type of artificial grass is best for your backyard can be daunting, especially when some companies have three or four different styles of fake grass.

Luckily, Australian Outdoor Living is here to help you make the right choice. We’ll take you through our entire range in detail and explain the differences between all four of our varieties of artificial grass to get all the information you need to make your choice.

Contact us for more information or fill out a free measure and quote form.

Not to worry, artificial grass is child and pet friendly.

Our entire rage of artificial grass is free of any chemicals and pesticides that you may find in natural grass which means it’s safe for the kids to play on for as long as their little heart’s desire.

The artificial fibres are soft beneath their feet and you won’t have to spend time getting those annoying prickles out of your dog’s fur.

Fake grass has excellent drainage and generally remains dry, meaning they can play on it without getting dirty or muddy.

If you’re not convinced by now, let us take you through some other reasons why Artificial grass is fantastic for dogs and kids!

Our range of artificial lawn requires minimal maintenance which means you get back time so you can do the things you love.

To keep it looking top notch, simply rake it using a lightweight plastic fan style rake or a strong bristled broom to help remove leaves or debris in your lawn.

After that, a quick rinse with a garden hose will help keep the lawn bristles looking clean and new.

As with all our products, our friendly consultants will provide you with proper instructions and training on how to best maintain your lawn.

If you want to know even more, here are five handy tips on how to maintain your artificial lawn.

Australian Outdoor Living offers the follow warranty to our rage of Artificial Grass:

  • 12 MONTH labour*
  • 5 YEARS on Fairway Range
  • 7 YEARS on Augusta Range and Savannah Broad Leaf Range

All repairs during the warranty period must be carried out by a qualified Australian Outdoor Living representative. Any tampering with the product could result in your warranty becoming void.*Australian Outdoor Living guarantees do not preclude any obligations to respective state building legislation or statutory warranty.

Not only does artificial lawn give you more free time, but it also gives your wallet a break as well.

Although it may seem like installing artificial turf will be a significant cost in the short term, in the long term it will mean more money in your pocket. You will see a significant drop in your water bills – especially in summer when you’re having to water your natural lawn twice a day to try and keep it looking green. Gone will be the days of buying fertilisers and lawn maintenance equipment, where the ongoing costs gets more expensive each time, we must go to the bowser to fill them up.

If you want to know even more, here are Five benefits of artificial grass.

Practically anywhere!

All you need is a surface with a porous base for water drainage or a cement or paved area which has been cleaned and prepped.

Here are just a few ideas you can explore further:

Contact us for more information or fill out a free measure and quote form.

Absolutely!

Our Synthetic Turf has an advantage over real lawn as the latex infill acts as padding.

Plus, you won’t have to worry about the kids trudging muddy or sandy footprints into the house.

That said, if rough play does disturb the infill, it can be easily restored by brushing the lawn with a stiff bristle yard broom.

If you want to know even more, here we explain why Australian Outdoor Living’s range of quality artificial lawns are child and pet friendly.

In short – yes.

However, as you are making a permanent change to the home, we recommend homeowners and investors arrange to have all work carried out professionally by trusted tradesmen.

This will ensure you get the perfect results you were hoping for.

Find out more in this guide to help you buy the best artificial grass for you.

Our complete range of artificial lawn is built to withstand all the elements…and your furry friends.

As it looks and feels like real grass it’s soft for your pets to lay and play on.

No matter which artificial grass you pick, our lawn is resilient and will not fade from harsh urine acid.

You can simply hose off the urine and pick up after your pets as you normally would.

If you want to know even more, read our comprehensive post on the Top Ways You Never Knew Synthetic Grass Benefits You & Your Dog.

Artificial Grass does not need an underlay; however, it is recommended that it is laid on top of a subbase that generally consists of a soil or type of sand. This will ensure that your Artificial Turf doesn’t develop bumps over time. For more information contact Australian Outdoor Living and we will get one of our friendly sales consultants to help you today.

At Australian Outdoor Living all our artificial lawns are installed on top of a layer of dolomite. Dolomite is a substance that we use to ensure that your lawn stays flatter for longer. We use dolomite due to its durability – if we were to use dirt or regular sand your lawn would develop lumps after a couple of years. The base of dolomite is a standard thickness of 50mm, but customers do have the option to request a thicker layer.

Contact us for more information or fill out a free measure and quote form.

The two right-to-left burners run across the full length of the Hotplate, boasting a much more even heat distribution in comparison to their conventional front-to-back burner system counterparts. Placed horizontally along the hotplate, this ribbon burner system provides a simpler, minimal gas manifold set up, meaning less parts and far easier maintenance.

It also means the control panel can be installed to the right of the hotplate, rather than across the front, giving a sleek finish and allowing flexibility with regards to the placement of the hotplate along the bench.

The combination of these ribbon burners and the Mild Steel Plate ensure a highly efficient cooking system, requiring less gas consumption than a conventional burner system and cast-iron cooking surface.

We are only able to provide a complete Outdoor Kitchen package and are therefore unable to supply the kitchen cabinets on their own. 

The cooktop used in our Outdoor Kitchens is only 1 of 2 in Australia that is certified to be installed inside cabinetry.

We are unable to safely install other supplied cooktops and BBQs, due to ventilation requirements. 

Whilst our cabinets and drawers have a fixed height and depth, there are a selection of cabinet widths available to create a streamlined wall to wall installation that best fits your outdoor area.

Couldn’t find what you’re looking for?

If you were unable to find an answer to your question, feel free to contact us directly by calling 1300 13 13 49

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